Website Terms and Conditions

Last updated: 3 February 2026

These Website Terms and Conditions (the "Terms") govern access to and use of https://ionswave.eu/ (the "Website"). By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website.

In these Terms:

  • "Content" means all materials made available on or through the Website, including text, graphics, designs, interfaces, software, code snippets, documents, downloadable files, case studies, service descriptions, and any other information.
  • "Services" means professional services that we may provide, including software development and related information technology services described on the Website.
  • "Services Agreement" means a separate written agreement between you and us governing the provision of Services (including a master services agreement, statement of work, order form, or similar).
  • "You" / "your" or "user" means the business, organisation, or other legal entity accessing or using the Website, and any individual acting on its behalf.
  • "IONSWAVE", "we", "us", "our" means ITEAGLES LTD acting as a service provider.

1. ABOUT IONSWAVE

The Website is owned and operated by:
ITEAGLES LTD (trading as "IONSWAVE")
Company number: 16977327
Registered office: 1 Emily Street, Hull, England, HU9 1ND
Email: info@ionswave.eu

2. IONSWAVE WEBSITE AND SERVICES

The Website is intended to provide general information about IONSWAVE and our Services, which may include (without limitation) software development and other information technology services related to:

  • custom web applications (platforms, dashboards, marketplaces, internal tools);
  • mobile applications (iOS and Android);
  • e-commerce and payment-related solutions (including architectures designed to support AML/KYC workflows where applicable);
  • automation and integrations (APIs, third-party services, ERP/CRM, data pipelines);
  • ongoing support and scaling (maintenance, performance optimisation, security updates).

Any Content describing Services is provided for information only and does not constitute an offer capable of acceptance. Any engagement for Services will only arise when a Services Agreement has been signed by authorised representatives of both parties.

3. BUSINESS CUSTOMERS

The Website and our Services are intended for use by businesses and professionals. By using the Website, you represent and warrant that you are acting in the course of business (including on behalf of a company or other organisation) and not as a consumer.

We primarily provide Services to business customers operating in, or building products for, industries and project types such as: (i) SaaS and startups; (ii) marketplaces and platforms; (iii) e-commerce; (iv) internal business systems; and (v) regulated and compliance-driven products (including, where applicable, fintech, payments, and AML/KYC-related workflows).

Any references on the Website to particular industries, sectors, or project categories are illustrative only and do not constitute a promise that we will accept any engagement, that we have capacity for any particular timeframe, or that we will deliver any specific regulatory outcome. Any work we undertake will be subject to scoping, due diligence, and a separate written Services Agreement.

4. HOW WE PROVIDE SERVICES

Where we describe our operational approach on the Website, it is intended to explain our typical methodology and does not create binding obligations unless expressly incorporated into a Services Agreement. Our approach may include:

  • Discovery & Technical Planning: analysis of your business goals, risks, constraints, and delivery requirements.
  • Architecture & UX Design: design of scalable architecture and user flows before development begins.
  • Development & QA: iterative (agile) development with regular demonstrations, testing, and quality assurance.
  • Launch & Support: deployment, monitoring, documentation, and post-launch support.

The precise scope, deliverables, timelines, acceptance criteria, responsibilities, and service levels (if any) will be set out in the applicable Services Agreement.

5. BUSINESS AND PAYMENT TERMS

Any commercial, operational, and legal terms relating to Services (including pricing, fees, payment terms, invoicing, taxes, expenses, milestones, acceptance, service levels, warranties, and termination rights) will be set out exclusively in a separate written Services Agreement.

Nothing on the Website is intended to establish binding payment obligations or commercial terms.

6. SERVICE PACKAGES

From time to time, we may describe or make available service packages or similar offerings on the Website (together, "Service Packages"). Any Service Packages displayed on the Website are provided for information and marketing purposes only and do not constitute an offer capable of acceptance.

Unless and until expressly agreed in a separate written Services Agreement, we do not guarantee that any Service Package will be available, will include any particular deliverables, will be delivered within any stated timeframe, or will be provided at any stated price. We may amend, withdraw, replace, or restrict Service Packages (including their scope, inclusions, exclusions, prerequisites, and eligibility criteria) at any time.

Where a Service Package is agreed, the applicable Services Agreement will govern (and will prevail in the event of any inconsistency) including: (i) the scope and deliverables; (ii) assumptions and dependencies; (iii) any usage limits, caps, or fair use restrictions (for example, hours, sprints, response times, or support windows); (iv) change control; (v) acceptance criteria; and (vi) all business terms and payment terms.

7. CHANGES TO THE WEBSITE AND THESE TERMS

We may update or modify the Website and/or these Terms at any time. The "Last updated" date indicates when these Terms were last revised. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review the Terms in order to be aware of any such modifications and your continued use shall be your acceptance of these Terms.

The information and Content on the Website, and the Website, may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted to users or unavailable at any time or for any period.

8. ACCESS AND AVAILABILITY

We do not guarantee that the Website, or any Content, will always be available, uninterrupted, timely, secure, or error-free. We may suspend, withdraw, discontinue, or change all or any part of the Website without notice.

You are responsible for ensuring that anyone who accesses the Website through your internet connection is aware of these Terms and complies with them.

9. ACCEPTABLE USE

You must not use the Website:

  • in any way that breaches applicable law or regulation;
  • to send or facilitate the sending of unsolicited marketing or promotional communications;
  • to knowingly introduce viruses, trojans, worms, logic bombs, or other harmful material;
  • to attempt to gain unauthorised access to the Website, its servers, or any connected database or system;
  • to interfere with, damage, or disrupt any part of the Website, its infrastructure, or any networks or equipment used to provide it;
  • to scrape, harvest, or systematically extract data or Content from the Website except as permitted by law and these Terms.

We may restrict, suspend, or terminate your access to the Website if we reasonably believe you have breached these Terms or pose a security or legal risk.

10. INTELLECTUAL PROPERTY

All intellectual property rights in the Website and the Content are owned by or licensed to us. "IONSWAVE", "ITEAGLES LTD", and any associated names, logos, and marks are trade marks or trade names of ITEAGLES LTD (or its licensors). You must not use them without our prior written consent.

You may view and use Content for your internal business purposes only (non-commercial use), provided that you:

  • do not modify the Content;
  • do not remove or obscure proprietary notices; and
  • do not use the Content to create competing or illegal materials or services.

You must not copy, reproduce, republish, upload, post, transmit, distribute, sell, license, modify, create derivative works from, or otherwise exploit any part of the Website or the Content, or compile the Content into any database, in each case without our prior written consent.

11. COPYRIGHT INFRINGEMENT CLAIMS

We respect intellectual property rights and will review credible notices of alleged copyright infringement relating to Content on the Website. If you believe that any material on the Website infringes your copyright, please send us a written notice in accordance with the "Notices" provision in these Terms, including: (a) your name and contact details; (b) a description of the copyrighted work(s) claimed to be infringed; (c) the URL(s) or other sufficient details to locate the material on the Website; (d) a statement that you have a good faith belief the use is not authorised by the copyright owner, its agent, or the law; (e) a statement that the information you provide is accurate and that you are the copyright owner or authorised to act on the owner's behalf; and (f) your physical or electronic signature.

If you knowingly make a materially false statement in an infringement notice, you may be liable for damages and costs.

12. NO RELIANCE

The Content is provided for general information only. While we may update the Website from time to time, we make no representations or warranties (express or implied) that the Content is accurate, complete, current, or suitable for your purposes. Your use of the Website is at your own risk and IONSWAVE has no responsibility or liability whatsoever for your use of this Website or Content.

Any references to "regulated", "compliance-ready", "AML/KYC-ready", "fintech", or similar terms are general descriptions of potential capabilities and do not constitute legal, regulatory, compliance, risk, or security advice. You are responsible for obtaining appropriate professional advice and for ensuring compliance with applicable laws and regulations.

13. ENQUIRIES AND SUBMISSIONS

If you contact us through the Website (including by email), you agree that:

  • any response, estimate, quotation, proposal, or statement of work is non-binding unless expressly stated otherwise and signed by both parties;
  • we may require additional information to assess feasibility, risks, timelines, and costs;
  • you will not submit confidential information unless we have agreed in writing to receive it on a confidential basis (for example, under an NDA).

Unless otherwise agreed in writing, any non-confidential feedback you provide may be used by us for any lawful purpose, including improving our services and marketing, without compensation to you.

14. CONFIDENTIALITY

Communications via the Website are not intended to create a confidential relationship. If you wish to share confidential information, request an NDA by emailing info@ionswave.eu before sharing such information.

15. THIRD-PARTY WEBSITES AND RESOURCES

The Website may include links to third-party websites or resources. These links are provided for convenience only. We do not control those websites and are not responsible for their content, availability, or any loss or damage that may arise from your use of them.

16. SECURITY

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for using appropriate security and virus protection measures.

You must not misuse the Website by knowingly introducing malicious or harmful material.

Users are responsible for obtaining their own access to the Website and for the Website's availability and performance. Users are required to ensure that all persons who access the Website through a user's internet connection are aware of these Terms and Conditions and comply with them. Users are responsible for any security breaches or performance issues relating to accessing the Website.

17. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded or limited under applicable law.

Subject to the above, and to the maximum extent permitted by law:

  • we exclude all implied conditions, warranties, representations, or other terms that may apply to the Website or any Content; and
  • we will not be liable to you for any loss or damage arising under or in connection with your use of, or inability to use, the Website, or your use of or reliance on any Content.

In particular, we will not be liable for:

  • loss of profits, revenue, sales, or business;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill, or reputation; or
  • indirect or consequential loss or damage.

Where liability cannot be excluded but can be limited, our total aggregate liability to you in connection with the Website and these Terms will be limited to EUR 100.

18. INDEMNITY

You will indemnify and keep indemnified us against all losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or misuse of the Website or Content.

19. PRIVACY AND COOKIES

Our processing of personal data is described in our Privacy Notice and Cookie Notice (where published on the Website). If there is any conflict between these Terms and the Privacy Policy, the Privacy Policy will prevail in relation to personal data.

20. DISCLAIMERS

The Website and the Content are provided on an "AS IS" and "AS AVAILABLE" basis for general information purposes only. To the maximum extent permitted by law, we make no representations, warranties, or guarantees (whether express, implied, or statutory) in relation to the Website or the Content, including any implied warranties of accuracy, completeness, non-infringement, merchantability, satisfactory quality, or fitness for a particular purpose.

Without limiting the above:

  • No advice. Nothing on the Website constitutes (or is intended to constitute) legal, regulatory, compliance, tax, financial, security, or other professional advice. You must obtain your own independent advice before taking (or refraining from taking) any action based on the Website or the Content.
  • No guarantee of outcomes. Any statements on the Website regarding potential results, performance, scalability, security, availability, timelines, delivery approaches, or "production-ready" or "compliance-ready" capabilities are indicative only. Software engineering outcomes depend on multiple factors (including your requirements, third-party services, data quality, legacy systems, and operational controls) and are not guaranteed unless expressly agreed in a Services Agreement.
  • Regulated and compliance-driven products. References to regulated industries, AML/KYC, payments, fintech, or similar topics are general descriptions of experience and potential implementation approaches. We do not represent or warrant that any solution will meet any specific regulatory requirement unless expressly agreed in a Services Agreement, and you remain responsible for determining and meeting your regulatory obligations.

Where you operate in regulated or compliance-driven sectors (including fintech, payments, AML/KYC, or similar), you acknowledge and agree that:

  • you are responsible for identifying and complying with applicable laws, regulations, and regulatory guidance;
  • unless expressly agreed in a Services Agreement, we do not provide legal or regulatory advice;
  • any compliance-related deliverables depend on the scope agreed, your operational processes, and (where relevant) third-party providers and integrations.

Third-party services and dependencies. The Website may refer to, integrate with, or describe third-party platforms, libraries, APIs, hosting providers, payment providers, identity verification providers, or other tools and services. We do not warrant the availability, performance, security, or suitability of any third-party services, and we are not responsible for third-party acts or omissions. Any third-party terms and policies apply.

Availability and security. We do not warrant that the Website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant that the Website or any Content is free from viruses or other harmful components.

Forward-looking statements. Any statements about future features, roadmaps, planned improvements, or anticipated availability are forward-looking and may change without notice.

Non-binding information. Any examples, case studies, testimonials, illustrations, sample deliverables, or indicative pricing, packages, or timelines shown on the Website are illustrative only and do not form part of any contract unless expressly incorporated into a Services Agreement.

21. GENERAL

Geographic Restrictions. The Website is controlled and operated from the United Kingdom. We make no representation that the Website or any Content is appropriate, available, or lawful for use in all jurisdictions. If you access the Website from outside the United Kingdom, you do so at your own initiative and are responsible for compliance with all applicable local laws and regulations.

We may restrict or block access to the Website (in whole or in part) in any country or region, or to any person or entity, where access or use would be unlawful, would expose us to regulatory or legal risk, or would breach applicable sanctions or export control laws.

Notices. Any notice or other communication given under or in connection with these Terms must be in writing and sent: (i) by email to info@ionswave.eu (for notices to us) and to the email address you have used to contact us or that we otherwise reasonably identify as your business contact email (for notices to you); or (ii) by pre-paid first-class post or recorded delivery to our registered office address (for notices to us) and to your registered office or principal place of business (for notices to you).

Notices will be deemed received: if sent by email, at the time of transmission provided no delivery failure notification is received (or, if sent outside 09:00-17:00 UK time on a Business Day, at 09:00 UK time on the next Business Day); and if sent by post, at 09:00 UK time on the second Business Day after posting (or, for international post, on the fifth Business Day after posting).

For the purposes of this provision, "Business Day" means a day other than a Saturday, Sunday, or public holiday in England. Notices given via the Website, contact forms (other than where they generate an email) or live chat, or social media will not constitute valid notice.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, it will be deemed modified to the minimum extent necessary to make it enforceable. If modification is not possible, the relevant provision will be deemed deleted, and the remaining provisions will continue in full force and effect.

Waiver. No failure or delay by us to exercise any right or remedy will operate as a waiver of that or any other right or remedy.

Assignment. You may not assign, transfer, charge, subcontract, or otherwise deal with any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms, including in connection with a merger, acquisition, reorganisation, or sale of assets.

Entire Agreement. These Terms constitute the entire agreement between you and us regarding your use of the Website and supersede any prior or contemporaneous understandings relating to the Website.

For clarity, these Terms do not govern the provision of Services, which will be governed by a Services Agreement.

22. GOVERNING LAW AND JURISDICTION

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that we may bring proceedings against you in any other jurisdiction where you are established or where harm occurs.

23. CONTACT

Questions about these Terms or the Website should be sent to:
info@ionswave.eu
ITEAGLES LTD, 1 Emily Street, Hull, England, HU9 1ND

Notices can be sent to the above address or through our e-mail addresses as posted on the Website. All notices of copyright infringement claims should be sent to the above-noted address.

All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to info@ionswave.eu.